I just found 2 invoices for orders I made to Dry Goods back in the days.

10/31/2003 : Live in Vegas DVD $17
International shipping : $5

06/07/2004 : The White Tape CD $11
International shipping : $5

Now that MusicToday manage Dry Goods, international shipping for a $14 T-shirt is $16.21 !
I tried to buy The White Tape to check the shipping fee and they are $15.21 (the CD itself is now $12), as for Live in Vegas.

So it's three time the price !

Meanwhile, I'm still waiting for both my Joy Box and an answer from my last message to Dry Goods...

Anyway, have a Merry Christmas and try to start 2010 as best as you can ! Have fun in Miami Holger !

I'm still waiting for my Joy box (among other items in the same order).

I sent an email to Dry goods (with other emails found on the Phish.com contact page as CC) today.

Hello Dry Goods,

I'd like to know when will my order #24332894 be shipped ?
It has been pushed back because of the Joy Box and I received the following email stating that it will ship during the first week of November. It's know the 17th november and I got no news.

You can understand that a $225 order made on 11th August and not shipped on the 17th November might be quite annoying for a "valued" international customer.
And yet, I paid $59 for shipping only !
I remember that it was written on the Pre-order Joy page that the Box will be shipped on a first-ordered/first-shipped basis. I think that I order it on the first day the Joy box was listed and I read on multiple message boards over the Internet that people got an email when it was shipped and have already received their order !

I'm glad I choose 12-18 month as size of the baby items I ordered. My July-borned baby would have been too tall if I had choose the size depending on the date I should have received my order...
Oh and a shirt included in my order is on sale know and cost $5 less...

My second "fear" about my order is that I hope the items will be very well protected in the parcel than with my last orders. I don't want to wait several month for the Joy Box for finally received it crushed...

I received the Mike Gordon's Green Sparrow vinyl and Trey Anastasio Original Broadway Style and Time Turns Elastic vinyls with crushed corners because of a too small parcel. I emailed you several times about this issue with pictures of the vinyls but I got no answer.

Oh and I'm still waiting for an answer for my october 2008 email about a 10% off coupon I got because of the delay of the Green Sparrow vinyl that never worked (see far bellow)...

I'm a great Phish fans and a long time Dry Goods customer. I got used of not having the choice to buy Phish items elsewhere because I'm french and paying a very very expensive price for shipping.
I'm sorry to say that but since Dry Goods is managed by Music Today, the customer service is very poor.
I find insulting that, as a "gift" for my patience, you give me a reduction coupon for a next order, on which you will own money anyway !

I'm sorry to become a little bit angry but you can understand that this situation is getting on my nerves...

I'm waiting patiently for your answer.

[UPDATE on 18th November] I don't know if my yesterday eMail has anything to do with it but...

Your order has been shipped by IMEX STANDARD.

[UPDATE on 23th November] I received today an answer for my mail. It's a standard answer for not received item from Dry Goods, I had word-by-word the same answer when I asked about my Clifford Ball dvd several month ago. By the way, it's ridiculous to pay 59$ for shipping and not having a tracking system...

Our records indicate that your order shipped on 11/17/09. International orders ship via IMEX Bulk. We are not provided individual tracking numbers. Regardless of delivery location and due to recent border restrictions, International delivery can sometimes take up to 24 business days. IMEX delivers to your local mail carrier who then delivers to the address provided with your order. If you do not receive your order by the 24th business day, please check with your local post office as they may be holding your order. If you are unable to locate your order, please verify with us your correct shipping address and we will investigate your delivery issue.

If you have any further questions or concerns, feel free to contact us.

I discovered Phish live with the bonus tracks from Junta. They where cool and funny (Icculus !!) or barly listenable (Union Federal). Anyway, when I found A Live One in the music store of the Pont de la Machine in Geneva (unfortunatly closed now), I made my parents buy it to me for Christmas without a question !

Of course, it was a life-changing experience.

I got Slip Stitch and Pass and Hampton Comes Alive from the same store in a span of maybe 2 years.

I remember listening to A Live One in front of my computer with my brother playing Final Fantasy VII by my side. Taken by the music, I used to "play the keyboard" and getting my brother upset.
I first listened to Slip Stitch and Pass in the train from Geneva to Valence, right after buying it with my birthday money. It stayed in my player for several month.
Hampton Comes Alive was also a really great experience. I listened to it a lot while playing Tony Hawk's Pro Skater 2 on my computer.

I bought the other boxset several years later, when they have been respectively released. Each time I could, I pre-ordered the release to grab the bonus CD that came with it. The Left Nuts CD was given with the Walnut Creek DVD.

As a side note, I must admit that I had some let down with some of the releases. While the packaging used to bee very cool (Hampton Comes Alive especially), the recent ones are very cheap-looking (Vegas 96 or At the Roxy). But more important, the sound quality is really bad in At the Roxy. The voices have a reverb effect that too annoying and just ruins the vibe ! Too bad as I was really waiting for this multi-show release.

Nevertheless, I have found memories of listening to it while making levels in Little Big Planet on my PS3. By the way, I have a project for several month to do some Phish-related levels. I could even mix that with a contest to make you win some rare Phish-related CDs, who knows...

Eden, my 2 months old son, loves Phish.

I was watching the Clifford Ball, day 2 set 2, Run Like An Antelope. A girl was coming on stage to dance on a rope when my wife came back from work. I hit the X button of my PS3 controller (I watch my DVD with my PS3 for its better HD upscaling) to pause... but instead of freezing the frame, it switched to a footage of Trey and Mike on a couch, in front of a TV, watching this very girl coming on stage to dance on a rope !!

Speaking of a freaky moment !

Then I realized it was an easter egg hidden in the dvd that you can view when you press Enter on your remote. I did a search on the internet about it and found nothing but a vaguely reference on the week4paug forum where someone states that there is another bonus footage in The Curtain on this same dvd.
But as it's rather annoying to watch the whole DVD while pressing Enter all the time, I went to search for the bonus videos with my computer.

I came upon (a lamp post) a full bunch of new footage in the structure of the DVD (17 videos to be precise). I search the 7 DVDs of the box set but there ware hidden videos only in this #5.
In all the videos, the band is in front of Clifford Ball footage and make comments, jokes or laugh at themselves. It's like a multi-angle feature or a video version of the audio commentary you find on many movie DVD. The footage comes from the same "session" of some videos found in the bonus DVD of the set (#7). I don't know when it was filmed but it's rather old as Marley is still here. They are with another guy whom I can't identify. He looks like a young Dave Matthews but it may be Kevin Shapiro.
The songs featured are The Curtain, Fluffhead, Runaway Jim, Run Like a Antelope and Slave to the Traffic Lights. Some comments are really epic if you ask me, like "That laser guy should be f**ing beaten" or, speaking of Mike's t-shirt, "You look like you're radioactive".

So I ripped them and decided to show them here as it's far more easy than keeping hitting Enter on the remote... Ok, it's rather poor quality when you compare to the new Big Cypress footages showed in the The8tre yesterday but anyway...

Enjoy !