I'm still up side down with the music.

Ok, I don't listen to Phish for 26 years but still there first show was on 2nd December 1983.

Part of my little celebration here will be to catch up with the present by listening to the Set II of the 29th November show in Portland. This way, i'll be ready to listen to MSG I tomorrow.

I hope that this flyer will be well spread amongst phans tonight for a big Happy Birthday chant !

I also got some presents by post this morning and one of them made me laugh.

So I received Phish: the Biography, a book about the band written by former senior editor of Rolling Stone Parke Puterbaugh. I read good and bad reviews of it (respectively in PT and Relix) so I can't wait to read it. The book is bigger than expected and with a hard cover.

Don't expect a lot of picture like in The Phish Book. It's all text with a small bunch of pages with some black and white photos in the middle. Some of them are really old and quite funny.

The laugh of the day was provided by livephish.com.
I ordered on sunday the 22th the 3 Limited Edition slotMusic cards of Festival 8. And yes, I received them today, a week and a half later. The small usb mini-sd card reader come in a plastic cd-size case with a custom Festival 8 cover. There is no track listing on the back because the 3 inlays are exactly the same (it reads "10/30, 10/31, 01/11/2009"). The only difference between the 3 is a little sticker with the date written on it on the back of the case. There's a big picture inside the sleeve but I don't know if it was taken during the festival.

I wonder if the micro Sd given (or sold ?) during the festival (or here) came with this same case. I could be as it could have been printed before the shows (if the inside picture is from this summer).

Meanwhile, I'm still waiting for my Joy Box which should have been shipped (thanks to a 59$ fee) on the 17th November. I will sure check the date and price written on the parcel when it'll arrive.
I got a blank space where my Joy Box should be !

LivePhish.com 1 - Dry Goods 0

I'm still waiting for my Joy box (among other items in the same order).

I sent an email to Dry goods (with other emails found on the Phish.com contact page as CC) today.

Hello Dry Goods,

I'd like to know when will my order #24332894 be shipped ?
It has been pushed back because of the Joy Box and I received the following email stating that it will ship during the first week of November. It's know the 17th november and I got no news.

You can understand that a $225 order made on 11th August and not shipped on the 17th November might be quite annoying for a "valued" international customer.
And yet, I paid $59 for shipping only !
I remember that it was written on the Pre-order Joy page that the Box will be shipped on a first-ordered/first-shipped basis. I think that I order it on the first day the Joy box was listed and I read on multiple message boards over the Internet that people got an email when it was shipped and have already received their order !

I'm glad I choose 12-18 month as size of the baby items I ordered. My July-borned baby would have been too tall if I had choose the size depending on the date I should have received my order...
Oh and a shirt included in my order is on sale know and cost $5 less...

My second "fear" about my order is that I hope the items will be very well protected in the parcel than with my last orders. I don't want to wait several month for the Joy Box for finally received it crushed...

I received the Mike Gordon's Green Sparrow vinyl and Trey Anastasio Original Broadway Style and Time Turns Elastic vinyls with crushed corners because of a too small parcel. I emailed you several times about this issue with pictures of the vinyls but I got no answer.

Oh and I'm still waiting for an answer for my october 2008 email about a 10% off coupon I got because of the delay of the Green Sparrow vinyl that never worked (see far bellow)...

I'm a great Phish fans and a long time Dry Goods customer. I got used of not having the choice to buy Phish items elsewhere because I'm french and paying a very very expensive price for shipping.
I'm sorry to say that but since Dry Goods is managed by Music Today, the customer service is very poor.
I find insulting that, as a "gift" for my patience, you give me a reduction coupon for a next order, on which you will own money anyway !

I'm sorry to become a little bit angry but you can understand that this situation is getting on my nerves...

I'm waiting patiently for your answer.

[UPDATE on 18th November] I don't know if my yesterday eMail has anything to do with it but...

Your order has been shipped by IMEX STANDARD.

[UPDATE on 23th November] I received today an answer for my mail. It's a standard answer for not received item from Dry Goods, I had word-by-word the same answer when I asked about my Clifford Ball dvd several month ago. By the way, it's ridiculous to pay 59$ for shipping and not having a tracking system...

Our records indicate that your order shipped on 11/17/09. International orders ship via IMEX Bulk. We are not provided individual tracking numbers. Regardless of delivery location and due to recent border restrictions, International delivery can sometimes take up to 24 business days. IMEX delivers to your local mail carrier who then delivers to the address provided with your order. If you do not receive your order by the 24th business day, please check with your local post office as they may be holding your order. If you are unable to locate your order, please verify with us your correct shipping address and we will investigate your delivery issue.

If you have any further questions or concerns, feel free to contact us.